TY - BOOK AU - Rutledge, Sue PY - 2012 DA - 2012// TI - Improving Protection in Financial Services for Russian Consumers T3 - Europe and Central Asia Knowledge Brief Volume 13 PB - World Bank CY - Washington, DC KW - ACCESS TO FINANCIAL EDUCATION KW - ARBITRATION KW - ASSETS KW - BAD INVESTMENT KW - BANK ACCOUNTS KW - BANK FINANCING KW - BANKING SECTOR KW - BANKRUPT KW - BANKRUPTCY LEGISLATION KW - BANKRUPTCY PROCEDURE KW - BANKRUPTCY PROCEDURES KW - BANKS KW - BEST PRACTICES KW - BORROWINGS KW - BUDGET PLANNING KW - BUSINESS MODEL KW - BUSINESS PRACTICES KW - CAPABILITY KW - CAR REPAIRS KW - CENTRAL BANK KW - CHECKS KW - COLLECTION AGENCIES KW - COLLECTION OF PAYMENTS KW - COMMERCIAL BANKS KW - COMPOUND INTEREST KW - CONSUMER KW - CONSUMER COMPLAINTS KW - CONSUMER CONFIDENCE KW - CONSUMER CREDIT KW - CONSUMER DEBTORS KW - CONSUMER DISCLOSURE KW - CONSUMER LENDING KW - CONSUMER PROTECTION KW - CONSUMER RIGHTS KW - CONSUMER SPENDING KW - CONSUMERS KW - CONTACT POINT KW - CONTRACT PROVISIONS KW - CONTRIBUTION KW - CREDIT COOPERATIVES KW - CREDIT HISTORIES KW - CREDIT PROVIDERS KW - CREDIT REPORTING KW - CREDIT RISK KW - CREDITS KW - DEBT KW - DEBT COLLECTION KW - DEBT COLLECTORS KW - DEBTORS KW - DEPOSIT KW - DISCLOSURE REQUIREMENTS KW - DISPUTE RESOLUTION KW - DISPUTE RESOLUTION MECHANISMS KW - EXPOSURE KW - FINANCIAL CONSUMER KW - FINANCIAL CONSUMERS KW - FINANCIAL CONTRACTS KW - FINANCIAL DECISIONS KW - FINANCIAL EDUCATION KW - FINANCIAL EDUCATION INITIATIVES KW - FINANCIAL EDUCATION PROGRAMS KW - FINANCIAL FUTURE KW - FINANCIAL INSTITUTION KW - FINANCIAL INSTITUTIONS KW - FINANCIAL INTERMEDIARIES KW - FINANCIAL ISSUES KW - FINANCIAL LITERACY KW - FINANCIAL LITERACY SURVEY KW - FINANCIAL LITERACY SURVEYS KW - FINANCIAL MARKETS KW - FINANCIAL PRODUCTS KW - FINANCIAL QUESTIONS KW - FINANCIAL SECTOR KW - FINANCIAL SECTOR DEVELOPMENT KW - FINANCIAL SERVICE KW - FINANCIAL SERVICES KW - FINANCIAL SERVICES PROVIDERS KW - FINANCIAL STABILITY KW - FINANCIAL STRATEGIES KW - FINANCIAL SYSTEM KW - FINANCIAL TRANSACTIONS KW - FRAUDS KW - GROSS DOMESTIC PRODUCT KW - INDIVIDUAL CONSUMER KW - INDIVIDUAL CONSUMER DEBTORS KW - INDIVIDUAL CONSUMERS KW - INDIVIDUAL DEBTORS KW - INFORMATION DISCLOSURE KW - INFORMED CONSUMERS KW - INSTITUTIONAL FRAMEWORK KW - INSURANCE KW - INSURANCE COMPANIES KW - INVESTING KW - INVESTMENT ADVICE KW - INVESTMENT DECISIONS KW - INVESTMENT FUNDS KW - LEGAL FRAMEWORK KW - LENDERS KW - LIQUIDATION KW - LIQUIDITY KW - LIQUIDITY RISK KW - LONG-TERM SAVINGS KW - LOW-INCOME KW - LOW-INCOME PEOPLE KW - MANDATE KW - MARKET DISCIPLINE KW - MARKET FAILURE KW - MARKET RISKS KW - MORTGAGE KW - MORTGAGE MARKETS KW - MORTGAGES KW - NEW INVESTORS KW - PAYMENT SERVICE KW - PAYOFF KW - PENSION KW - PENSION FUNDS KW - PENSION PLANNING KW - PENSION SCHEMES KW - PERSONAL BANKRUPTCY KW - PERSONAL INFORMATION KW - PRIVACY KW - PRIVATE FINANCIAL SECTOR KW - PRIVATE SECTOR KW - PRIVATE SECTOR DEVELOPMENT KW - PROFESSIONAL ASSOCIATION KW - PROFESSIONAL ASSOCIATIONS KW - RAPID GROWTH KW - REAL ESTATE KW - REORGANIZATION KW - RESIDENTIAL MORTGAGES KW - RESIDENTIAL REAL ESTATE KW - RESULT KW - RESULTS KW - SAVINGS KW - SECURITIES KW - SENIOR KW - SERVICE PROVIDERS KW - STANDARD CONTRACT KW - STATE PENSION KW - SUPERVISION KW - SUPERVISORY AGENCY KW - TARGETS KW - TRANSPARENCY KW - TRUST FUND KW - UNFAIR PRACTICES KW - VALUABLE AB - Over the last decade, consumer credit in the Russian Federation has expanded from almost nothing to 9.2 percent of Gross Domestic Product (GDP) in 2008. This is an average increase of 84 percent a year for five years. Recent developments in financial markets have highlighted the need for consumer protection and financial literacy for the long-term health of the financial sector. The rapid growth of household lending has been accompanied by an increase in the number of households that have difficulty in understanding the risks and obligations that they assume, or the full range of choices available. In the United States mortgage markets for instance, complex financial contracts were sold to borrowers, some of whom had weak credit histories. The consequences were disastrous, and highlight the importance of consumer protection and financial education to prevent other similar events. UR - http://hdl.handle.net/10986/10221 LA - English ID - 797561595 ER -